PRODUCTS & SERVICES...
CLAIMS MANAGEMENT
The AMRRP administrator, Southwest Risk Services, provides expert property, casualty and workers' compensation claims service. Southwest Risk maintains relationships with industry experts in the fields of nurse case management and vocational rehabilitation to help facilitate medical care for injured workers and to assist members in arranging for modified work duties and workplace accommodations if necessary. From the initial report of injury throughout an injured employee's treatment, rehabilitation and return to work, AMRRP's workers' compensation program focuses on arranging for prompt, quality care and on treating injured workers with respect and compassion. This approach helps reduce AMRRP members' administrative burdens and controls claim costs.
Our administrator's professional claims staff provides comprehensive claim services in all other lines, including auto, property, general liability, public officials liability, employment liability and land use liability, focusing on expedient, cost-effective claim management and fair resolution of meritorious claims.
AMRRP practices proactive litigation management with effective use of Alternative Dispute Resolution (ADR) when indicated and specialized claims services.
Claims services include: Member communication and claim involvement. Timely claims investigation. Pursuit of subrogation whenever possible. Emphasis on claims resolutions that are timely and equitable. Negotiated discounts on medical services Bill & utilization review. Use of structured settlements to meet claimant's varying needs and to provide cost-effective claim resolution. Early return-to-work (ERTW) programs.
A major component of handling industrial claims is making prompt "three-point contact"  Within 24 hours of receipt of a new report of injury, Claims Adjusters will contact: Claimant Employer Physician PROPERTY, LIABILITY OR AUTO CLAIM FORM (SAMPLE)         English            Spanish INCIDENT REPORT FORM (SAMPLE) AZ REVISED STATUTE - CLAIM REPORTING REPORT A WORKERS' COMPENSATION CLAIM (first report of injury ICA 101)) Note: Retain 1 copy for your records and Mail 1 copy each to: Southwest Risk Services (SWRS) Industrial Commission of Arizona (ICA) REPORT SIGNIFICANT EXPOSURE TO HIV, HEPATITIS, MRSA NOTICE OF MRSA EXPOSURE NOTICE OF WORKERS' COMPENSATION LAW COMPLIANCE (Bilingual) NOTICE OF WORK EXPOSURE TO BODILY FLUIDS (Bilingual)